Refund Policy

Our Commitment to You

At SocialCareerLab, we want you to be completely satisfied with your purchase. We understand that sometimes a course might not be the right fit, and we've designed our refund policy to give you peace of mind when enrolling.

7-Day Money-Back Guarantee

We offer a full refund within 7 days of your purchase date, no questions asked. If you're not satisfied with the course for any reason, simply contact us within this period and we'll process your refund in full.

This applies to:

• Individual module purchases ($1 per module)
• Complete course purchases ($5)
• Course + Certificate bundles ($15)

How to Request a Refund

To request a refund, please contact us using one of the following methods:

• Email: support@socialcareerlab.com
• Use the contact form on our website

Please include your order number and the email address used for purchase. We'll process your refund within 5-7 business days after confirmation.

Certificate Refunds

Before Certificate Issuance: If you purchased the certificate add-on but have not yet completed the course and received your certificate, you may request a full refund of the certificate fee within the 7-day window.

After Certificate Issuance: Once a certificate has been issued and verified, the certificate fee ($10) is non-refundable. This is because the certificate is a permanent digital credential that cannot be revoked once issued.

Exceptions

While we strive to accommodate all refund requests within the 7-day period, we reserve the right to deny refunds in cases of:

• Repeated refund requests from the same individual
• Evidence of course content being downloaded or shared
• Fraudulent purchase activity

After the 7-Day Period

Requests made after the 7-day refund window will be reviewed on a case-by-case basis. We may offer partial refunds or course credit in certain circumstances, such as:

• Technical issues that prevented access to course materials
• Documented medical emergencies
• Other extenuating circumstances

Refund Processing

Refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider:

• Credit/Debit Cards: 5-10 business days
• PayPal: 3-5 business days
• Other payment methods: Up to 14 business days

Contact Us

If you have any questions about our refund policy, please contact us:

Email: support@socialcareerlab.com